Unseasonable rains are causing some slowdowns and outages. Rain is expected to continue through 6am.
Posted by: Marg Suarez
2023-11-22 03:18:32 EST
Maintenance work is being carried out at 460 Grand St, NN1932, on antennas facing Greenpoint. Please reach out if you notice anything awry in the next two hours.
Posted by: JohnB
2023-11-19 11:46:45 EST
The previously identified fault in the VPN server has been repaired. Members in Harlem and Greenpoint should have normal service. If you are still experiencing issues please reach out
Posted by: Andrew Dickinson
2023-11-15 20:39:43 EST
A VPN server used to distribute connections to some mesh neighborhoods is experiencing a fault. Members in Harlem and Greenpoint may experience degraded performance while we work to correct the issue
Posted by: Andrew Dickinson
2023-11-15 17:25:07 EST
Vernon sector maintenance is complete. Please let us know if you experience any issues.
Posted by: Marg Suarez
2023-11-15 06:04:17 EST
Members connected to Vernon may experience short outages until 6am during sector maintenance.
Posted by: Marg Suarez
2023-11-15 05:06:46 EST
On Wed, Nov 15, between 5am and 6am, members connected to Vernon South and West-facing sectors may experience slowdowns or outages while we adjust the sector frequencies.
Posted by: Marg Suarez
2023-11-14 22:52:49 EST
Grand St fiber work has been completed. Please let us know of any issues that may have resulted from the work.
Posted by: Daniel Heredia
2023-11-06 17:19:31 EST
Work is being done at Grand St. Guild. Members in 410 may experience mild disruptions.
Posted by: Willard Nilges
2023-11-05 10:55:00 EST
303 Vernon maintenance is complete.
Posted by: JohnB
2023-11-04 13:09:19 EDT
Work is being done on 303 Vernon Ave (NN5916). This may impact NN155 and NN219, and you may experience interruptions or slower speeds.
Posted by: Willard Nilges
2023-11-04 11:16:38 EDT
Members connected to Vernon Hub are currently exiting via Grand St in Manhattan instead of the normal SN3 route while we are addressing an issue with the SN3 to Vernon link.
Due to this issue some members connected to Vernon experienced slower than normal speeds earlier this evening.
If you are continuing to experience issues or slow speeds please let us know.
Posted by: Lydon Thorpe
2023-11-02 22:39:19 EDT
The cable to the south sector at Saratoga has been repaired, and speeds should be back to normal! Please reach out if you are still having issues.
Posted by: Daniel Heredia
2023-10-31 00:06:31 EDT
Members south of Broadway and Halsey in Brooklyn, connected to the Saratoga hub, will be down for a maximum of 30 minutes (11:30PM) as we fix the cable to the south sector.
Posted by: Daniel Heredia
2023-10-30 23:03:32 EDT
connection to Saratoga "nycmesh-1340-south" are "rerouted" to backup path and back to Sartaoga-west and Vernon and out. You are most probably getting slower speed but at least connectivity.
Posted by: Olivier Morf
2023-10-29 18:23:55 EDT
Saratoga south sector "nycmesh-1340-south" is offline. If you are connected to that sector you are offline for now.